We're Here 24/7 — Canadian Time Zones

How we can help

Our Canadian support team helps with everything before and after you subscribe. Whether you want to start a free 24-hour trial, choose between the 3, 6 or 12-month plans, set up IPTV on a Fire TV Stick, Apple TV, Android box or smart TV, or troubleshoot buffering on Rogers, Bell, Vidéotron or Telus, we're one message away. Existing subscribers can reach us to renew, upgrade, add a connection, or recover login credentials.

Support hours & response times

Support is available 24/7 across EST and PST time zones, in both English and French. Most messages sent by live chat are answered within minutes; email replies typically arrive within an hour. For the fastest help, include your device, internet provider, and a short description of what you're seeing.

New here? Start with our IPTV Canada guide, compare plans and pricing, or jump straight to a free 24-hour trial.